Your Partner in
Omnichannel

Operational excellence in servicing the traditional B2B channel combined with logistics for B2B and B2C e-commerce allow us to provide a unique “under one roof” solutions supporting customers conducting multi-channel sales.

About Omnichannel

About Omnichannel

A sales strategy assuming that all available customer service channels, at every stage, should work together to ensure convenient shopping experience.

Omnichannel assumes that thanks to the combination of possibilities offered by traditional stores, online store, marketplace and call center, the customer will buy from a given seller more willingly and more often than from competitors, which offer only one sales channel, or several but operating independently.

The implementation of such a strategy requires appropriate logistics solutions,
which will make the service of each of the sales channels possible
and at the same time – create a synergy effect.

Services supporting Omnichannel
provided by FM Logistic

One point of goods entry into the warehouse, regardless of the number of sales channels

Under-one-roof storage – smooth allocation of goods between offline and online channels

Handling orders from the e-commerce channel

Warehousing services for the offline channel

Pallets transport: FTL, LTL and general cargo

Last-mile delivery: courier parcels

Last-mile delivery: courier parcels

Integrated customer service – single point of contact

  • Are you present in the traditional B2B channel for some time and planning to appear in B2C or B2B e-commerce?
  • Are you wondering how to optimally combine offline and online sales?
  • Do you value flexible solutions?
  • Are you looking for a comprehensive logistics solution?

Logistics for e-commerce

Which industries do we serve?

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